We guarantee the quality of every snowshoe we make. Any defect in materials or workmanship will be repaired, or the snowshoe replaced, at our expense (less shipping charges) within 15 working days to the original purchaser. Damage attributable to wear and tear, acts of nature (cars, dogs, etc.) will be repaired at reasonable rates. For full warranty benefits, fill out the warranty information and return within 30 days from the date of purchase. Please save your receipt for warranty service.